Q&A

About our cake

The decorations

Vegan cake

How to order?

Q: What is Larna cake?

A: Our secret of super-soft rich & moist chocolate cake, called "Larna cake", the best selling cake of all time.

Q: There are so many package types for Larna cake, can you recommend each of them?

A: Larna Roll is designed to be a cute little gift for everyone anywhere. Each roll is very moist and rich, and there are 7 flavors.

Larna box is a good size as family treats. It is easy to grab and go to anywhere any time.

Larna bar is for those who enjoy the extra thickness of chocolate topping. There are 7 flavors.

"A piece of Larna cake" is single serving for quick satisfying your sweet tooth. The 2 layers of chocolate pair well with all drinks. "A piece of Larna cake" is cut from our original larna cake 2 pounds sized.

Q: Why is it called larna cake?

A: Larna cake is originated from Singapore by the name "Lana cake". Thai people recognize it as ช็อคหน้านิ่ม "Choc-na-nim". We put the alphabet "R" after “Lana” to differentiate our creations from the origin from Singapore. One of our client once brought the Lana cake from the original shop in Singapore for us to taste. We also traveled there to see the place. After we tried, we knew that we did well. Our humble delicacy can beat the original!

Q: How long has this recipe served customers?

A: It has been almost 20 years since the Larna cake was first to sell. Our mom baked Larna cake to serve the family's Christmas party once a year long before we established "LarnaHouse". It was the most wanted cake that everyone was looking forward to devouring and was gone in no time. Hence, we decided to expose our creations to the public. Our happiness is to see our well-crafted cake being part of your special moments.

Q: Why is Larna cake so yummy?

A: We carefully pick our cacao from the best source and put our heart in every baking step as to leave the perfect touch in your mouth. When you consume it, the softness of the cake and rich taste of the chocolate will melt in your mouth. Many found themselves can’t stop eating!

Q: Is Larna cake available in non-alcohol version for Muslim?

A: Sure, however you must order 3 days in advance so we can set your baking schedule dedicate for non-alcohol cakes.

Q: How big is your birthday cake?

A: Our cake's size starts from

1. 1 pound is 3.4 cm height, 15 cm in diameter, for 2-6 persons (round only)
2. 2 pound is 4.5 cm height, 18 cm in diameter, for 7-12 persons (round only)
3. 3 pound is 6 cm height, 21 cm in diameter, for 13-18 persons (round only)
4. 
   
5. The big size cake please order 2-3 days in advance.
6. 4 pound for 17-24 persons (round or square)
7. 6 pounds for 25-32 persons (round or square)
8. 8 pounds for 33-40 persons (square only)
9. 10 pounds for 41-46 persons (square only)
10. 12 pounds for 47-55 persons (square only)

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Q: How long will the larna cake last?

A: Larna cake can be kept in a fridge 4 degree celcious for 5-7 days. You may leave in room temperature for 5 mins before eating for the smooth mouthfeel.

Q: Do you have other cake beside larna cake?

A: Yes, we do. Our main concentration is chocolate and we try to put chocolate in each menu.

The decorations

Q: What can you draw on cake?

A: We can draw anything you want on the cake. There might be other customer's order o our schedual, for the best result please order 1-2 days in advance.

Q: Is there a charge on custom drawing?

A: We draw the picture you want without any charge as long as it is not a portrait drawing.

1. For drawing a portrait on chocolate cake, it takes at least 1.5 hours to be done. It's a time consuming process and the skill of each artist might be different. There is +300 THB for 1 pound minimum on 1 portrait, and +400 THB for bigger cake minimum on 2-3 portraits depends on cake size. **please refer to the picture below.
2. To draw on fruit decorate will take up space on the cake, you will get less fruit with the same cake price.
3. You can send us the picture you want on cake and we will consult with our artist for your best decoration.

Q: I want portait drawing on cake, how many days in advance do I have to place my order?

A: Please order 2-3 days in advance for portait drawing. You can sent us the picture you want on cake. Our artists try their best to hand draw on the cake. Please keep in mind when you proceed your order that it might be different from each artist.

Q: I want a bit less strawberries on my cake. Is the price chaper than the fully decorated ones?

A: Fruit decoration can be delivered withing 1-2 hours via LINEMAN or Robinhood app. We clean each strawbery and decorate them right away after you submit your request to keep them fresh as much as possible. You can select the cake styles which are available as listed on the website, however, if you want to customize your cake, the price will be the same. You can specify your request on the note when selecting each cake.

Q: Why do you recommend strawberry and fruit decoration to be eaten within a day?

A: For cake decorated with fresh fruit, please eat within a day as we wash every single pieces of fruit. Please be careful with the sticks that hold the fruits.

Vegan cake

Q: I saw many vegan cake in your shop. What should the food allergic know about these vegan cake?

A: We start our vegan product line about 6 years ago, since our's youngest son was allergic to cow milk. More and more of our client requests for eggless, and nut-free cake each year. We tried so many recipes and finally get our own baking method to make the cake delicious and feel like a normal cake. Our vegan cake contains no milk, butter, soy, yeast, egg, or preservatives.

1. Gluten-free - Malirice brownie, pound size is pre-order only
2. Nuts-free - Vegan Larna cake and banana cake, pound size is avaliable for today
3. Alcoho-free version for Muslim

Q: What is your suggestion for your the best brownie and vegan cake eating?

A: Brownie and vegan cakes can be kept in a fridge for 10-12 days. For longer storage, keep in a freezer for up to 2 months. Before eating your brownie and almond toffee cake, warm 8-10 second in microwave for the better texture. Malirice brownie's texture is harder, please warm 30 second in microwave.

How to order?

Q: If I want the cake today, what should I do? can I order from here?

A: Please make your order here on this website anytime. We can delivery from 9.00-18.00

Steps to order our cake

1. Put your preferred cake in the cart.
2. Type down your special requirements, such as, message on cake, card, tax invoice information.
3. Select your delivery date and time.
4. Specify your delivery information.
5. Choose your payment methods (we don't accept cash on delivery)
6. Send us your payment verification to larnaonline@gmail.com or LINE or Whatsapp
7. Wait for our confirmation, office hours 9 am-4.30 pm

For Quick order receive cake within 1-2 hours, you can order thru LINEMAN App, 9 am - 7.30 pm.

1. LINEMAN Pattanakarn 61
2. LINEMAN The Emporium Sukumvit 24 might have fewer selections, but the delivery cost might cheaper from your location. please feel free to try.

Q: How much is the delivery fee?

A: The delivery fee is calculated by distance. For small cake and distance not farther than 30 km from our Pattanakarn shop, we use motor bike delivery. For cake bigger than 4 pounds or distance far from 30 km, we use car delivery. You can try checking your delivery fee by add a cake in our shopping cart, put on required information, ig. date, time, address. before checking out, it will show you the choice for delivery along with the cost.

you can simply click in our website when you proceed your order.

Our drivers have more experience to handle the cake. We recommend to use our delivery service which may higher in delivery fee but we guarantee the safety of the cake. I case that you want to use your own driver, we cannot garantee the safety of the cake.

Q: Do I get any discount if I purchase a lot?

A: Our new website has been upgraded; it is more convenience to earn and redeem points. You can use your points as a discount in every order by the using 1 point = 1 baht (every 50 baht purchase gets 1 point).

FOR DELIVERY

1. points will be given only for customers who order via www.larnahouse.com
2. log in via LINE app before payment
3. points can be redeemed at the next payment
4. order fulfilled by admin cannot earn the points

FOR FRONT STORE

1. please inform your phone number before payment
2. points can be redeemed at the next payment
3. points are available only at Pattanakarn branch

For your most benefit

We would like to thank our royal customers for your continued support. We have a special offer. For ordering directly from the website and logging in via LINE.

Every 100 baht is worth one point. This point can be redeemed for a discount the next time. You can also keep it and use it whenever you want. There is no expiration date. And after accumulating 1,000 points, you will be invited to become a Platinum Member and receive a 10% lifetime discount.

Please contact Line ID "@larnahouse" or in front of the Phatthanakan branch for more information.

Q: Can I order a cake to deliver outside bangkok?

A: Due to many requests for our delicious and soft chocolate cake from the customers out of town. We tested shipping our soft cake which requires high attention and care to other provinces. It appears that our delivery partner, who is an expert in delivering cold items, can take good care of our cakes. The cakes were delivered right in front of the customer’s house neatly and beautifully. So we are now ready to deliver our delicious birthday and vegan cake to all places in Thailand !

A customer is required to order at least 2-3 days in advance to be delivered out of Bangkok. The delivery time is available from Tuesdays to Fridays only. Our soft chocolate cake can be stored for 6-8 days in a refrigerator. (For Bangkok customers, we can deliver cakes daily within 2-3 hours)

Bangkok residents in Rangsit, Nonthaburi and Khlong Luang areas will also receive our cakes with lower shipping costs only if the order takes more than a day with an unspecified arrival time of products. The products will be delivered during 10.00-17:00. The shipping cost starts at 150 baht. Normally, when we ship our cakes by car to places which are 30 kilometers away or more. For example, to Khlong Luang, approximately 53 kilometers away from our shop, the delivery cost is 723 thb., however, with a help of our partner, it only costs 210 thb.

We can deliver Larna cake, our signature chocolate cake, in pound size as a birthday cake and 1-3 pound size with the customized drawing (not fresh fruit decorations). All the fresh fruit we use for decorations must be washed and may be bruised with the delivery orders which take longer than a day.

Small box cakes and vegan cakes, can also be shipped. As in the picture (Prices are listed in the order below.)

Q: How can I pay?

A:We do not have COD (cash on delivery). You can pay via following methods

1. You can transfer from your Thai bank account through our Thai bank account with out transfer fee.
2. Bank: Siam Commercial Bank (SCB)
3. A/C number: 1233012725
4. Name: "Food Covery Co. Ltd." (บ. ฟู้ด โคเวอรี่ จำกัด)

1. The best way to make payment is to place your order in our website, credit card is allowed here.
2. If you don't have credit card and want to transfer from non-Thai bank. It requires +500 THB fee added in the total amount.

Your cake will be prepared after the payment is verified. please inform us through either LINE app Whatsapp or email below.

** In case of cancelation, we will keep your money as the credit for next order for 1 year. please contact our staff if you wish to cancel.

Q: How can I contact you?

A: you may send us your payment verification or contact us by:

1. LINE app ID @larnahouse
2. Whatsapp +66 87 921 8003
3. Email larnaonline@gmail.com
4. please call us for an emergency only 023215995. We do not accept orders on the phone.

If there is any further question, please feel free to ask us in contact above. We try to answer all your question eventhough it might take long time :)

Thank you

Larna House